STORYTELLING IN MARKETING: THE IMPORTANCE OF BRAND NARRATIVE

The Importance of Brand Marketing

Research confirms that narrative and storytelling create emotional connections with consumers, influencing 55% to make a purchase. Many companies now prioritize storytelling in their marketing strategies to deliver branded messages effectively.

In today’s landscape, companies are embracing brand marketing and branded content to forge strong consumer connections. Brand marketing builds company awareness, leading to product interest through creative campaigns. A notable approach is branded content, linking a brand’s values to a product subtly, differentiating it from traditional advertising that directly promotes purchases.

For instance, Netflix partnered with the New York Times on an article featuring female prison inmates in orange jumpsuits, aligning with the show ‘Orange is the New Black.’ Similarly, Dove’s ‘real beauty’ campaign resonated with everyday people, promoting body positivity without direct product promotion. These strategies allow brands to associate with social causes, expanding their reach and impact.


In a content-saturated era, a strong brand and strategic marketing set companies apart. Blue Apron’s success lies in its focus on delivering fresh ingredients and empowering home cooks. This clear mission distinguishes them and led to significant revenue growth.

Brand marketing isn’t new, but its evolution has been significant. From word-of-mouth to radio and television advertising, the emphasis shifted to crafting brand narratives through storytelling. This approach resonates with consumers, as highlighted in the Harvard Business Review, where 64% of brand relationships are based on shared values. Authenticity is crucial, especially as consumer expectations evolve, with 75% expecting brands to contribute positively to well-being.

Brand Storytelling in 2018


Changing consumer habits, especially among Generation Z, emphasize authenticity and transparency in brand interactions. Displaying these qualities in brand storytelling is vital for future success.

The Rise of Brand Storytelling


Brand storytelling serves as the foundation of marketing strategies, fostering daily brand integration with consumers.

2012 marked a turning point when Coca-Cola’s ‘Content 2020’ announcement emphasized content marketing’s power. Chipotle’s ‘Cultivate a Better World’ video showcased the brand’s values, sparking conversation and recognition at the Cannes Film Festival.

Elements of a Successful Brand Narrative


Successful brand narratives incorporate compelling storylines, emotional connections, data-backed messages, and resonant themes. For instance, Under Armour’s underdog origin story and Otis elevator’s friendship-themed campaign left lasting impressions.

The Role of Social Media


Technological advancements, particularly social media, enable brands to reach audiences more effectively and affordably. From innovative product promotions to becoming a brand in itself, platforms like Facebook and Instagram drive engagement and storytelling.

Looking Ahead


Brand storytelling remains pivotal in marketing, with 92% of consumers preferring storytelling in advertising. As companies seek growth, skilled storytellers are essential.

Discover your path as a brand storyteller with UWA’s online Integrated Marketing Communications program. Our comprehensive curriculum, with optional tracks like graphic design or sports communication, equips you with the skills to thrive in the evolving marketing landscape.

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